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SERVICE BUSINESS SYSTEMS

Less chasing.
More work moving.

A business management app shaped around how your team quotes, schedules and delivers service—from the first call to the billing handoff.

EXPLORE A WORKING FICTIONAL DEMONorthline service business app with leads, jobs, schedule, crew and billing views

BUILT FROM OPERATING EXPERIENCE

MINUS ONE began with systems built to help run Reno Repairs. That experience informs the service-business workflows here. The public demos use separate fictional records; your system would be configured around your own team, tools and process.

YOUR TYPE OF BUSINESS

Different trades.
A familiar operating challenge.

These are examples of how we could tailor a service system. The demos below show the existing foundations.

01

Home repair & maintenance

Small jobs, site visits, estimates, multi-visit work and completion review.

02

Plumbing & electrical

Service calls, troubleshooting, scope changes, materials and return visits.

03

Gardening & landscaping

Recurring visits, seasonal work, property notes and crew schedules.

04

Installation & specialty trades

Measurements, estimates, parts status, installation dates and job readiness.

05

Mobile & appointment services

Customer bookings, provider assignment, locations and day-of updates.

06

Other service teams

Tell us how the work moves today and where the handoffs get stuck.

THE WHOLE WORKFLOW

One connected path.
The right view for each person.

Start with the pieces your business needs. Add depth as the workflow earns it.

01

Capture the opportunity

Keep the request, customer, location and scope together. Give the next step an owner.

02

Estimate & approve

Prepare a clear scope, track decisions and carry the approved work into the job.

03

Book & dispatch

Coordinate the date, assigned crew, access notes and the details needed on site.

04

Do the work

Give the field team a focused view for progress, notes, completion and return visits.

05

Verify & hand off to billing

Review completed work and missing details before the office prepares billing.

06

See what needs attention

Surface unassigned jobs, delayed decisions and completed work waiting on the next step.

OWNER

See what needs you.

Priorities, job progress and exceptions without collecting updates from everyone.

OFFICE & OPERATIONS

Keep the day moving.

Customer context, estimating, schedules, assignments and completion review together.

CREW & PROVIDERS

Know the next step.

A focused field view with the scope, access notes and actions relevant to the job.

TRY THE EXISTING APPS

See the foundation.
Picture your version.

Working fictional demos. No customer messages, live invoices or payments are sent.

KEEP THE TOOLS THAT WORK

Connect what matters.
Build what’s missing.

We review your website, forms, calendar, spreadsheets and accounting process before proposing changes. A QuickBooks-style demo is not a live QuickBooks connection. Real integrations need your authorization, technical verification and testing.

Try a simple spreadsheet improvement →

YOUR IMPLEMENTATION

  1. Map the workYour workflow, team roles, tools and requirements.
  2. Agree on the first releaseA clear scope, price and acceptance criteria.
  3. Build and test togetherReview a familiar job from start to finish.
  4. Put it to workPlan access, data, team adoption and follow-up improvements.

YOUR BUSINESS. YOUR VERSION.

Tell us how you want the day to run.

We’ll identify the right starting point. These examples are configurable foundations, not a promise that every trade-specific feature is already complete.

Discuss my service business